By using this website as a user (“You”), You agree to the following Privacy Policy. Please read this Policy carefully before using this website.

This website is owned and operated by The Hired Pens (“Company,” “We,” “Us,” or “Our”), and represents The Hired Pens brand.

For any privacy-related questions, You can contact us at: anna@thehiredpens.com

General

We respect Your privacy and are committed to protecting it. This Privacy Policy explains how We collect, use, share, and safeguard Your information when You visit Our website or purchase from Us.

We may update this Privacy Policy at any time. Updates will be reflected by the “Last Updated” date above. Your continued use of the website constitutes acceptance of those changes.

Analytics

This website collects personal information to power our site analytics, including:

• Information about your browser, network, and device (including mobile device identifiers)

• Web pages you visited prior to coming to this website

• Your IP address 

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

• Referring URLs

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

We may also use pixels and tracking tools (e.g., Google Analytics, ad platforms)

These help with:

• Site functionality

• Analytics

• Advertising and retargeting

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

You can disable cookies in Your browser settings, though this may affect functionality.

Visitor Data

1. Form block submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you. We also provide this information with HubSpot for storage.

2. Purchases 

When you buy something on this website, including subscribing and purchasing memberships, we collect personal information from you to fulfill the order and/or enable your member site access.

We may collect information like your:

• Billing and shipping address

• Details relating to your purchase and/or subscription 

• Email address

• Name

• Phone number

We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us. 

Our payment processor(s) Stripe will also collect payment information from you. You can read their privacy policy at https://stripe.com/privacy

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

3. Proposals, Estimates, and Contracts

When you contact us or agree to a service, we collect information necessary to negotiate, draft, and execute the service agreement. 

This information may include your: 

• Business details (for example, project scope) 

• Email address 

• Name Phone number 

This information is processed and stored securely through our use of the Squarespace platform.

4. Taxes

We use Stripe, a third-party service provider, to power automated tax calculations. We may collect information like your: 

• Billing and shipping address 

• Details relating to your purchase (for example, Product Tax Codes for the items purchased) 

• Name 

Stripe may also receive personal information and process it in accordance with their privacy policies.

5. Blog comments

This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal information when you post a comment, including:

• Your name (which will be displayed as part of your posted comment)

• Your email address (optional, to let you know if someone replies to your comment)

• Your website URL (optional)

This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal information when you like a post to try to prevent the same person from liking the same post during the same visit, including:

• Information about your browser, network and device

• Details about the web page or content you shared or proposed to share

• Your IP address

6. Website visitors

This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy

7. Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

• Information about your browser, network, or device

• Information about this site and the page you’re viewing on it

• Your IP address

Email & Marketing Communications

1. Marketing emails

If You opt in to receive emails:

• You may unsubscribe at any time via the link in emails

• We may still send transactional emails (e.g., purchase confirmations)

We provide your contact information to HubSpot, our email marketing provider, so they can send these emails on our behalf and help us manage our relationship with you. View the HubSpot Privacy Policy here: https://legal.hubspot.com/privacy-policy

2. Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

• You’ve created a customer account

• Your customer account password has been reset or updated

• You’ve made a purchase

It’s not possible to unsubscribe from these messages.

We provide your contact information to HubSpot, our website hosting provider, so they can send these emails to you on our behalf and help us manage our relationship with you.

Scheduling

When you schedule an appointment, our online scheduling service provider may collect personal information from you to complete the booking. Calendly may collect information like your:

• Name

• Email address

• Phone number

• Details relating to your appointment (for example, who referred you)

• Files you uploaded

We provide this information to Calendly, our online scheduling service provider, so that they can provide online booking services to us. View their privacy notice here: https://calendly.com/legal/privacy-notice

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for their privacy practices. You should review their policies before providing any information.

How We Use Your Information

We use Your information to:

• Provide and deliver products and services

• Process payments and transactions

• Communicate with You (including support and updates)

• Send marketing emails (if You opt in)

• Improve website performance and user experience

• Run advertising and retargeting campaigns

• Prevent fraud and ensure security

• Comply with legal obligations

We process Your data based on:

• Your consent

• Contractual necessity

• Legitimate business interests

• Legal obligations

How We Share Your Information

We may share Your information with:

1. Service Providers

Including:

• Payment processors

• Email marketing platforms

• Hosting providers

• Analytics tools

• Customer support tools

These parties only access data necessary to perform their functions.

2. Advertising & Analytics Partners

We may share data with:

• Ad networks

• Analytics providers

• Retargeting platforms

These tools may use cookies or pixels to deliver relevant ads.

3. Affiliates

We may share data with affiliated partners who promote Our products, subject to confidentiality and compliance requirements.

4. Legal & Compliance

We may disclose data:

• To comply with legal obligations

• To protect Our rights or property

• To prevent fraud or abuse

5. Business Transfers

If Our business is sold, merged, or acquired, Your data may be transferred as part of that transaction.

6. With Your Consent

We may share Your data for any other purpose with Your explicit consent.

Data Retention

We retain Your data:

• As long as necessary to provide services

• As required for legal, tax, or accounting purposes

• Until You request deletion (where applicable)

Some data may be retained for legitimate business or legal reasons even after deletion requests.

Data Security 

We implement reasonable security measures to protect Your information. However:

• No system is 100% secure

• You provide information at Your own risk

In the event of a data breach, We will take appropriate action, including notifying affected users where required.

Minors

This website is intended for users 18 years or older.

We do not knowingly collect data from children. If we become aware that such data has been collected, we will delete it promptly.

Your Rights

Depending on Your location, You may have the right to:

• Access Your personal data

• Correct inaccurate data

• Request deletion of Your data

• Restrict or object to processing

• Withdraw consent

• Request a copy of Your data

To exercise these rights, contact: anna@thehiredpens.com

We may require verification of identity before fulfilling requests.

California Privacy Rights (CCPA/CPRA)

If You are a California resident, You may have the right to:

• Request access to personal data collected

• Request deletion of Your data

• Know what categories of data are collected

• Know whether data is shared or disclosed

• Not be discriminated against for exercising Your rights

To submit a request, contact: anna@thehiredpens.com

International Users (GDPR)

If You are located outside the United States:

• Your data may be transferred to and processed in the U.S.

• By using this site, You consent to this transfer

If You are in the EU/UK, You have rights under GDPR, including:

• Access

• Rectification

• Erasure

• Data portability

• Objection to processing

Changes to this Policy

We may update this Privacy Policy at any time.

Significant changes may be communicated via:

• Website notice

• Email notification (if applicable)

Contact

If You have questions about this Privacy Policy, contact:

The Hired Pens, LLC

Email: anna@thehiredpens.co